Kustom Orders: Upart Wigs, Clip Ins, Wefts




Thank you for your interest in KnappyHair Extensions! 
We are excited to have you consider us to bring your vision to life. For each custom order, everyone must schedule a consultation. 
To Schedule a Consultation, Please visit,
https://calendly.com/info-knappyhairextensions to book your 40 minute appointment today!   
Consultation Fee
All custom orders begin with a $99 VIP consultation fee, in which 50% of the consultation fee is applied toward your future order and allows us to keep all measurements for all future purchases. 
The consultation fee holds your appointment, in which we will take your measurements, discuss your vision in further detail, review your hair type, and go over the preliminary details of the contract for your custom hairpiece order.
*Please note that the $99 VIP consultation fee is due immediately to confirm your appointment.
Payment Schedule
Before starting on your custom order, a deposit of 50% of the total VIP purchase is required! The remaining balance of the custom order is due upon delivery to our office.
Here at KnappyHairExtensions we only allow a 15- minute grace period before your appointment is canceled and rescheduled. For all custom order appointments, we require that you notify us 24-hours ahead of your scheduled appointment time if you have to cancel or reschedule to prevent being charged an additional rebooking fee of $49.99. However, if you are unable to make your appointmentand there is no cancellation notice sent for your scheduled VIP consultation, there is a required 3-month waiting period to reschedule your appointment, and you will be charged the rebooking fee of $49.99. 

Refund / Cancellation Process
Due to the custom development of all hair units, KnappyHairExtensions cannot accept returns or cancellations orders. However, each customer has the opportunity to do a 1-time exchange for a hair unit with your specific measurements. We are committed to making this a wonderful experience for you. If you have any questions or concerns, please contactlela@krshairgroup.com